November 19 - 21, 2024 | Austin Convention Center | Austin, TX

Crush Your Business Goals with Improved Operations

Nov 29 2022

3:15 PM - 4:00 PM CST

To thrive in this economy, every store owner, leader, and staffer should be focused on one goal: repeat customers. Customers visit the first time because of your marketing and advertising; they return because of the experience. In this session, participants will hear a four-step framework to improve operations that can result in a 25%-300% increase in sales and profitability.

Session content includes:

  • The best, fastest, and least risky path to growth
  • How to understand and exceed customer expectations
  • The often overlooked importance of details
  • Why 100% should always be the goal
  • The Shark Fin Curve of effectiveness and efficiency


The Excellence Advisory

- President

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