December 2-4, 2025 | Henry B. Gonzalez Convention Center | San Antonio, TX

DEEP DIVE: Leadership Skills for Getting Your Team to Think and Act Like an Owner

Nov 19 2024

9:30 AM - 11:00 AM CST

18CD

The success of your store depends directly on the performance of your team. Yet even the most well-intentioned employees don’t always think and act like we want them to. This keeps stores from creating loyal customers and reaching their full operating potential. But it doesn’t have to be this way and it’s probably not their fault. In this interactive workshop for store owners and leaders you will learn how to increase customer loyalty and improve store performance by getting your team to think and act like an owner.

Session Learning Objectives:

1.) How to get your team to share your vision for the organization.
2.) How to build a culture that supports your leadership.
3.) How to set your team up for daily success.

Speakers

The Excellence Advisory

- President

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